|Q. What is a virtual assistant?
A virtual assistant is an independent contractor who provides administrative services to you while operating outside of your office. He/she typically operates from their home office but can access the necessary planning documents, such as shared calendars, remotely.Q. What types of services can my VA offer?
Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts. Some virtual assistants specialize in offerings such as graphic design, blog writing, bookkeeping, social media, and marketing.
Q. How long is my contract?
We ask that you commit to at least 90 days to give the idea and partnership **a chance to** really take hold.
Q. Can I cancel at any time?
As long as you give us some notice.*
Q. How much does it cost?
Packages are affordable and priced at every level. We offer packages as low as 20 hours/month up to 160 hours/month. We customize to fit your needs.
Q. How do I know that my VA can do what I need them to do?
Our thorough vetting process of both our clients and our independent contractors ensures that you are paired with the best possible match based on skills, needs, and personality.
Q. How do I know I can trust my VA with confidential or personal information?
All of our virtual assistants are fully vetted, tested, and have completed background checks to ensure they are qualified and safe to trust working in your business. ** Furthermore, our VA's sign a confidentiality agreement for us and can sign one for you as well.
Q. What are the benefits of using a VA?
Hiring a virtual assistant gives you the flexibility to contract for just the services you need. Because a virtual assistant is an independent contractor, you do not have to provide the same benefits or pay the same taxes that it would for a full-time employee. Also, since the virtual assistant works offsite, there is no need for a desk or other workspace at your office. A virtual assistant is expected to pay for and provide their own computer equipment, commonly used software programs, and high-speed Internet service. Hiring a virtual assistant can help you free up valuable hours to focus on growing your business and generate revenue. It can be easier and more cost-effective to outsource tasks that are tedious and time-consuming to someone who is skilled at them.
Q. How do we communicate and work together?
We encourage Zoom or Skype calls regularly to keep the working relationship strong and feel personal. We also encourage you to text, call, or email as often as possible. If your company uses a VPN to connect to your network, we encourage you to allow your virtual assistant access so they can communicate confidentially and securely.
Q. What if I’m not happy with my current VA?
We do our best to make sure things like this don't happen but sometimes as much as we'd like, things just don't work out. We have put systems in place to check in regularly with both you and your virtual assistant. If we anticipate an issue, we address it before it becomes a concern. If we aren't able to resolve it, we start the matching process over. But don't worry, we have contingency plans in place to make sure you're not left in the cold while you await a new match! Best part, there is no fee for you to start the matching process over.
Now that we’ve got that covered, what is stopping you?
Now through January 31st we have a special offer for existing clients only!
Onboard your very own Virtual Assistant by January 31st and only pay a $200 onboarding fee!
That’s a $400 savings!
Also, refer our virtual assistant services to a new client and earn up to $50 per referral up to $200*
Referred clients also get a discount on onboarding!
A savings of 50%!